Customer Service Representative Community, Social Services & Nonprofit - Fulton, MD at Geebo

Customer Service Representative

5.
0 Fulton, MD Fulton, MD Full-time Full-time $18 - $22 an hour $18 - $22 an hour 19 hours ago 19 hours ago 19 hours ago Do you thrive in a fast-paced environment, helping people, and exceeding expectations? American Home Contractors is searching for a shining star to join our growing team as a Customer Service Representative.
This dynamic role combines your customer service skills with operational smarts to keep our business thriving.
Here's your chance to:
Become the voice of our company:
Answer inbound calls and also reach out to at least 100 leads per day via call, text, and email.
Answer questions confidently, and schedule appointments for our technicians and sales team.
Be a proactive go-getter:
Make outbound calls to fill technician calendars and ensure customers get the service they need.
Own your success:
Organize effectively, prioritize tasks like a pro, and keep yourself motivated in a dynamic environment.
We're looking for someone who:
Communicates like a champion:
Speaks clearly, listens actively, and leaves customers feeling happy and informed.
Tames the tech:
Is comfortable using computers and loves navigating new systems.
Embraces flexibility:
Thrives in a schedule that includes evenings and occasional Saturdays (with overtime pay, of course!).
Stays cool under pressure:
Juggles tasks with ease, maintains a positive attitude, and gets things done.
Bonus points for experience in appointment setting and a passion for exceeding expectations.
Ready to shine? This is your chance to join a growing team, make a real impact, and grow your career rapidly.
Send your resume and tell us why you're the customer service star we've been searching for! SHIFT AVAILABLE:
9 AM - 5 PM Monday-Friday is the standard weekly responsibility.
There is also a three-hour shift that rotates.
This can vary, but it will average to be every third or fourth.
This shift rotation is required.
This is an in-office position ABSOLUTELY NO CALLS, PLEASE!!!! Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Data entry:
1 year (Preferred) Project scheduling:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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