Customer Delivery Consulting Engineer with Security Clearance
Please note this posting is to advertise potential job opportunitiesThis exact role may not be open today but could open in the near futureWhen you apply, a Cisco representative may contact you directly if a relevant position opens The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.
SPerson (i.
e.
, U.
Scitizen, U.
Snational, lawful permanent resident, asylee, or refugee)This position may also perform work that the U.
Sgovernment has specified can only be performed by a U.
Scitizen on U.
SsoilThe successful applicant must have a current US Government Top Secret ClearanceMust be within driving distance onsite 3 to 4 days a week in Columbia, MD What You'll Do CX Americas, US Public Sector Advanced Services delivers innovative, end to end, optimized networking and architecture solutions to public sector IT leaders who are accelerating their mission by transforming their ITServing the U.
SFederal government, state and local governments, education, and publicly funded healthcare, we provide senior technical expertise, deep knowledge of the public sector domain, and a strong commitment to the missions of this unique group of customersThe Consulting Engineer position is responsible for the support and delivery of Advanced Services Network Optimization and/or Unified Collaboration services to Cisco's Tier 1 Customers in the US Public Sector marketIn this role, you will be Cisco's face to the customer working in a fast-paced, high-impact environment as a visible contributor delivering on our commitmentsThe ideal candidate is a creative problem solver, comfortable with challenging the status quo and able to rapidly respond to escalated issuesWith a top tier mix of broad networking knowledge and specific area expertise, as well as excellent customer relationship skills, you're well positioned to become a trusted advisor capable of building solid, long-term relationships with customersWho You'll Work With The USPS team is comprised of geographically dispersed engineers that design, architect, and support work on critical networks with leading edge Cisco solutionsThis team is leading the way in providing foundational engineering and operations support with the expectation for networks and data centers to perform at the highest possible levelsWe work with our customer in getting their infrastructure ready for future architectures and solutions and assisting them in navigating through proof of concepts and introduction of the sameStrong relationship building and social skills are traits of successful consultants in this organizationWe are strongly focused on continuous development and training on new products/technologies that keep us in a leading position as industry network consulting leadersAs part of this team, you will work directly with our customers and gain hands-on experience and exposure into their networksYou will collaborate on a variety of projects that have a real impact to our nation's securityWe will value your ideas and perspective on how to get things doneYou will work on network infrastructures and help to deliver business solutions and technology solutions from data, security, mobility, and cloudWho You Are o Builds and maintains consultative / trusted advisor relationship with clientso Performs problem analysis and acts as technical specialist for the complex deployments and provides highest-level crisis managemento Proven technical project management skillso Strong technical presentation skills to all levels, especially to Cisco and customer senior managemento Leadership and mentoring skillso Ability to influence at senior levels in Cisco and customer organizationsRole & Responsibilities o Performs analysis and diagnosis of highly complexity networking problemso Builds simulated networks in test labs to resolve highly complex problems and compatibility issueso Contributes to Virtual Teamso Provides ad hoc systems/product knowledge transferso Assists in generation of standard project documentation including test planso Assists in generation of network configurations from Low Level Design o Assists in execution of project delivery including network staging, implementation and handovero Assists in Network Upgrade and Migration Activitieso Assists customer with deployment of medium complexity tools and related Network Management Systemso 3 days per week onsite at the customer location in Washington, D.
CMinimum Qualifications o Minimum 6-8 years of experience with a CCNA or a CCNP in Network Systems Administrators/Advanced Services (AS) / Network Optimization Service (NOS) and must have CISSP, or Sec
o Experience with large scale Network Design, deploying, and maintaining networks o Has a CCNP or CCNA, CertificationCCIE is highly desirable, or demonstrated equivalent experience in any one of the specialties listed o Must have DoD Secret clearance or higher o Adapt to different customer needs o Excellent written and verbal communication skills o Client facing experienceo Comprehensive understanding of all IP protocols o Strong communication skills - The job requires soft skills for effective interaction with the customer and Cisco team members o Strong verbal and written skills are a must o Expertise with Cisco software features and functionality o Conduct group training and one-on-one knowledge transfers of routing and switching technology implementations o Strong operational and consultancy experience Knowledge of one of the following technology areas:
Cisco Route/Switch (R/S) or Unified Collaboration (UC) Routing/Switching (R/S) o In-depth knowledge of designing complex routing and switching networks o Experience with configuring routing and switching devices o Ability to conduct training and one-to-one mentoring concerning routing and switching technology o Be able to demonstrate their ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and troubleshooting of complex routing and switching network problems o Experience with Quality of Service (QoS) development and implementation Unified Collaboration (UC) o A deep understanding of key technologies and protocols in Unified Collaboration (UC) o Working knowledge of one or more of the following:
CUCM, CMS, Expressway, Vbrick/Rev, UC Analytics (e.
gVyopta), and CER o In-depth knowledge of network management, network availability, and capacity management Desired Skills o Be experienced delivering Cisco standard methodologies in the customer's environment o Be capable to provide high level crisis management through anticipation of issues, problems or events and actively resolving them with the customer and partners o Leverage strong communication, consulting, and customer relationship skills to quickly create productive collaborations o Can simplify analysis and present results clearly at all levels of the business - including at senior management team level o Have the capacity to see and articulate a vision that inspires change o Strong analytical and problem-solving skills with ability to troubleshoot technical problems o Ability to multi-task, self-start, work in a fast-paced team environment and work independently Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for allWe embrace digital, and help our customers implement change in their digital businessesSome may think we're old (36 years strong) and only about hardware, but we're also a software companyAnd a security companyWe even invented an intuitive network that adapts, predicts, learns and protectsNo other company can do what we do - you can't put us in a box! But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.
) Day to day, we focus on the give and takeWe give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.
) We take accountability, bold steps, and take difference to heartBecause without diversity of thought and a dedication to equality for all, there is no moving forwardSo, you have colorful hair? Don't careTattoos? Show off your inkLike polka dots? That's coolPop culture geek? Many of us arePassion for technology and world changing? Be you, with us! LI-VL1 #CJ dicesvs Message to applicants applying to work in the U.
Sand/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.
Sand/or Canada locations, not including equity or benefitsFor non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonusesHiring ranges for sales positions include base and incentive compensation targetIndividual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or trainingApplicants may not be eligible for the full salary range based on their U.
Sor Canada hiring locationThe recruiter can share more details about compensation for the role in your location during the hiring processU.
Semployees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offeringsEmployees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthdayEmployees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTOWe offer additional paid time to volunteer and give back to the communityEmployees a Recommended Skills Analytical Architecture Basic Life Support Capacity Management Certified Information Systems Security Professional Cisco Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3s0mb6sfn5qc13jj6f', 'ExternalApply-j3s0mb6sfn5qc13jj6f'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
SPerson (i.
e.
, U.
Scitizen, U.
Snational, lawful permanent resident, asylee, or refugee)This position may also perform work that the U.
Sgovernment has specified can only be performed by a U.
Scitizen on U.
SsoilThe successful applicant must have a current US Government Top Secret ClearanceMust be within driving distance onsite 3 to 4 days a week in Columbia, MD What You'll Do CX Americas, US Public Sector Advanced Services delivers innovative, end to end, optimized networking and architecture solutions to public sector IT leaders who are accelerating their mission by transforming their ITServing the U.
SFederal government, state and local governments, education, and publicly funded healthcare, we provide senior technical expertise, deep knowledge of the public sector domain, and a strong commitment to the missions of this unique group of customersThe Consulting Engineer position is responsible for the support and delivery of Advanced Services Network Optimization and/or Unified Collaboration services to Cisco's Tier 1 Customers in the US Public Sector marketIn this role, you will be Cisco's face to the customer working in a fast-paced, high-impact environment as a visible contributor delivering on our commitmentsThe ideal candidate is a creative problem solver, comfortable with challenging the status quo and able to rapidly respond to escalated issuesWith a top tier mix of broad networking knowledge and specific area expertise, as well as excellent customer relationship skills, you're well positioned to become a trusted advisor capable of building solid, long-term relationships with customersWho You'll Work With The USPS team is comprised of geographically dispersed engineers that design, architect, and support work on critical networks with leading edge Cisco solutionsThis team is leading the way in providing foundational engineering and operations support with the expectation for networks and data centers to perform at the highest possible levelsWe work with our customer in getting their infrastructure ready for future architectures and solutions and assisting them in navigating through proof of concepts and introduction of the sameStrong relationship building and social skills are traits of successful consultants in this organizationWe are strongly focused on continuous development and training on new products/technologies that keep us in a leading position as industry network consulting leadersAs part of this team, you will work directly with our customers and gain hands-on experience and exposure into their networksYou will collaborate on a variety of projects that have a real impact to our nation's securityWe will value your ideas and perspective on how to get things doneYou will work on network infrastructures and help to deliver business solutions and technology solutions from data, security, mobility, and cloudWho You Are o Builds and maintains consultative / trusted advisor relationship with clientso Performs problem analysis and acts as technical specialist for the complex deployments and provides highest-level crisis managemento Proven technical project management skillso Strong technical presentation skills to all levels, especially to Cisco and customer senior managemento Leadership and mentoring skillso Ability to influence at senior levels in Cisco and customer organizationsRole & Responsibilities o Performs analysis and diagnosis of highly complexity networking problemso Builds simulated networks in test labs to resolve highly complex problems and compatibility issueso Contributes to Virtual Teamso Provides ad hoc systems/product knowledge transferso Assists in generation of standard project documentation including test planso Assists in generation of network configurations from Low Level Design o Assists in execution of project delivery including network staging, implementation and handovero Assists in Network Upgrade and Migration Activitieso Assists customer with deployment of medium complexity tools and related Network Management Systemso 3 days per week onsite at the customer location in Washington, D.
CMinimum Qualifications o Minimum 6-8 years of experience with a CCNA or a CCNP in Network Systems Administrators/Advanced Services (AS) / Network Optimization Service (NOS) and must have CISSP, or Sec
o Experience with large scale Network Design, deploying, and maintaining networks o Has a CCNP or CCNA, CertificationCCIE is highly desirable, or demonstrated equivalent experience in any one of the specialties listed o Must have DoD Secret clearance or higher o Adapt to different customer needs o Excellent written and verbal communication skills o Client facing experienceo Comprehensive understanding of all IP protocols o Strong communication skills - The job requires soft skills for effective interaction with the customer and Cisco team members o Strong verbal and written skills are a must o Expertise with Cisco software features and functionality o Conduct group training and one-on-one knowledge transfers of routing and switching technology implementations o Strong operational and consultancy experience Knowledge of one of the following technology areas:
Cisco Route/Switch (R/S) or Unified Collaboration (UC) Routing/Switching (R/S) o In-depth knowledge of designing complex routing and switching networks o Experience with configuring routing and switching devices o Ability to conduct training and one-to-one mentoring concerning routing and switching technology o Be able to demonstrate their ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and troubleshooting of complex routing and switching network problems o Experience with Quality of Service (QoS) development and implementation Unified Collaboration (UC) o A deep understanding of key technologies and protocols in Unified Collaboration (UC) o Working knowledge of one or more of the following:
CUCM, CMS, Expressway, Vbrick/Rev, UC Analytics (e.
gVyopta), and CER o In-depth knowledge of network management, network availability, and capacity management Desired Skills o Be experienced delivering Cisco standard methodologies in the customer's environment o Be capable to provide high level crisis management through anticipation of issues, problems or events and actively resolving them with the customer and partners o Leverage strong communication, consulting, and customer relationship skills to quickly create productive collaborations o Can simplify analysis and present results clearly at all levels of the business - including at senior management team level o Have the capacity to see and articulate a vision that inspires change o Strong analytical and problem-solving skills with ability to troubleshoot technical problems o Ability to multi-task, self-start, work in a fast-paced team environment and work independently Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for allWe embrace digital, and help our customers implement change in their digital businessesSome may think we're old (36 years strong) and only about hardware, but we're also a software companyAnd a security companyWe even invented an intuitive network that adapts, predicts, learns and protectsNo other company can do what we do - you can't put us in a box! But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.
) Day to day, we focus on the give and takeWe give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.
) We take accountability, bold steps, and take difference to heartBecause without diversity of thought and a dedication to equality for all, there is no moving forwardSo, you have colorful hair? Don't careTattoos? Show off your inkLike polka dots? That's coolPop culture geek? Many of us arePassion for technology and world changing? Be you, with us! LI-VL1 #CJ dicesvs Message to applicants applying to work in the U.
Sand/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.
Sand/or Canada locations, not including equity or benefitsFor non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonusesHiring ranges for sales positions include base and incentive compensation targetIndividual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or trainingApplicants may not be eligible for the full salary range based on their U.
Sor Canada hiring locationThe recruiter can share more details about compensation for the role in your location during the hiring processU.
Semployees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offeringsEmployees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthdayEmployees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTOWe offer additional paid time to volunteer and give back to the communityEmployees a Recommended Skills Analytical Architecture Basic Life Support Capacity Management Certified Information Systems Security Professional Cisco Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3s0mb6sfn5qc13jj6f', 'ExternalApply-j3s0mb6sfn5qc13jj6f'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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