Product Support Engineer Unix/Linux

Job Description

As part of the product support team you will interface with customers on a regular basis to solve problems, answer questions, and optimize implementations.

In addition to helping customers, members of the support engineering team also

  • Develop automation, performance, and test tools

  • Design and write about technology use cases which utilize RackTop products

  • Create technical documentation for knowledge base articles

  • Utilize lab to create test implementations

The ideal candidate will have a deep knowledge of Linux or Unix systems administration and security. Knowledge of Solaris and open source derivatives, and ZFS a huge plus. Must understand how data center systems such as networking components, operating systems, and virtualization interface with each other.

Company Description
RackTop Systems is a leading provider of high-performance Software-Defined Storage embedded with advanced security, encryption and compliance that empowers both government and commercial organizations. Headquartered in Fulton, Maryland, RackTop was founded in 2010 by veterans of the U.S. intelligence community who have been solving the most complex data and security problems for more than two decades. RackTop's technology has been deployed at numerous organizations in a variety of industries worldwide, including government/DoD/public sector, media/advertising and entertainment, financial services, healthcare, higher education and life sciences, among others. For more information, visit http://www.racktopsystems.com and follow on Twitter @RackTop.

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