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Solutions Architect - Managed Services

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2. 8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO).

We have an exciting opportunity for a Solutions Architect - Managed Services here at Presidio! You will work along-side a supportive team tasked with providing top-notch architectural support for Managed Services opportunities aligning with our current Service Catalog. This is a REMOTE opportunity with some travel to customer sites in region.

Key Responsibilities:
  • You will develop and execute a solution strategy and business plan that support product growth for assigned verticals
  • Act as visionary and strategist for solution product area leading to new solutions and delivery
  • Maintain focus on market landscape for solution direction, vendors, and methodologies
  • Provide expertise to identify and translate system requirements into Managed Services documentation and Statements of Work
  • Serve as a product Subject Matter Expert to help identify and qualify business development opportunities
  • Develop and maintain regional relationships within the assigned regions and product vertical
  • Build and maintain repository for deliverables, methodologies, and business development documents
  • Interface and coordinate tasks with internal and external technical resources.
  • Mentor and guide engineer resources
Required Skills:
  • Bachelor s Degree or equivalent experience and/or military experience
  • 3+ years of pre-sales engineering, or 3+ years of end-user experience managing the outsourcing of enterprise level managed or professional services; managed services or professional services pre-sales experience preferred
  • You possess meaningful knowledge of one of the following areas:
    • Data Center and Cloud Technologies
    • Unified Collaboration
    • Network and Security
  • We seek excellent customer service and troubleshooting skills with a strong service orientation focus.
  • You have effective interpersonal and active listening skills.
  • Operative active learning skills to understand the implications of new information for both current and future problem-solving and decision-making.
  • Strong time management skills
  • You have the ability to solve problems using inductive and deductive reasoning.
  • You possess strong critical thinking, complex problem solving, appropriate discernment, and decision-making skills.
Required Competencies:
  • You should have strong written and verbal communication skills; be client focused; service driven and able to multitask.
  • You are a standard-bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise

Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit: https://www1. eeoc. gov/employers/upload/eeoc_self_print_poster. pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio. com for assistance.

Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services; please provide priority referrals to recruitment@presidio. com

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal. Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.

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