Customer Solutions Manager, Advanced Programs, National Security Team
Amazon Web Services (AWS) is the leading cloud provider, providing virtual infrastructure, storage, networking, messaging, and many other services to customers all over the world.
AWS runs a globally distributed environment, operating at massive levels of scale.
Businesses, from start-ups to enterprises, run their operations and applications on AWS's multi-tenant infrastructure.
Governmental organizations are also looking to and depending on AWS for cloud solutions and services.
World Wide Public Sector team is looking for an exceptional Senior Customer Solutions Manager to join our fast growing National Security Sales Team to support sensitive and critical US Intelligence Community (USIC) cloud technologies and activities.
In the role of Senior Customer Solutions Manager, Advanced Programs you will spend the majority of your time driving initiatives with the account teams, the program management office and customers.
This role will be responsible being an advocate for the customer as they continue their cloud journey.
The role requires someone that is comfortable working across a highly matrixed environment to solve complex business problems.
Ability to understand customer requirements and how they translate into cloud technology is required.
Demonstrated past performance leading and growing national security programs is essential.
Experience working with senior USIC customers and communications skills are also a requirement.
You must bring an established understanding of these respective community infrastructures, policies, and operational performance requirements.
The role requires the successful candidate to bring experience, have good judgment, possess established negotiation skills, and have an ability to influence, earn trust, and deliver successful outcomes working at the executive government staff officer level.
This position is based in the Annapolis Junction, MarylandCore
Responsibilities:
Meet regularly with Amazon business leaders (such as customer account teams, hardware and software engineering leaders, and technical program managers).
Meet regularly with national security executives and mission owners to understand customer requirements for Professional Services initiatives.
Gather information required to provide Amazon leadership with recommendations on the best path forward, updated status and next steps to get to success.
Solicit performance feedback, identify and eliminate blockers, identify and coordinate AWS resources needed to move initiatives forward.
Meet regularly with enterprise account managers to provide status, plan and manage transfer of new opportunities from prospect to workload in progress.
Participate in and support enterprise account manager customer engagements focused on moving from first-call to active project/program moving to AWS.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
AWS runs a globally distributed environment, operating at massive levels of scale.
Businesses, from start-ups to enterprises, run their operations and applications on AWS's multi-tenant infrastructure.
Governmental organizations are also looking to and depending on AWS for cloud solutions and services.
World Wide Public Sector team is looking for an exceptional Senior Customer Solutions Manager to join our fast growing National Security Sales Team to support sensitive and critical US Intelligence Community (USIC) cloud technologies and activities.
In the role of Senior Customer Solutions Manager, Advanced Programs you will spend the majority of your time driving initiatives with the account teams, the program management office and customers.
This role will be responsible being an advocate for the customer as they continue their cloud journey.
The role requires someone that is comfortable working across a highly matrixed environment to solve complex business problems.
Ability to understand customer requirements and how they translate into cloud technology is required.
Demonstrated past performance leading and growing national security programs is essential.
Experience working with senior USIC customers and communications skills are also a requirement.
You must bring an established understanding of these respective community infrastructures, policies, and operational performance requirements.
The role requires the successful candidate to bring experience, have good judgment, possess established negotiation skills, and have an ability to influence, earn trust, and deliver successful outcomes working at the executive government staff officer level.
This position is based in the Annapolis Junction, MarylandCore
Responsibilities:
Meet regularly with Amazon business leaders (such as customer account teams, hardware and software engineering leaders, and technical program managers).
Meet regularly with national security executives and mission owners to understand customer requirements for Professional Services initiatives.
Gather information required to provide Amazon leadership with recommendations on the best path forward, updated status and next steps to get to success.
Solicit performance feedback, identify and eliminate blockers, identify and coordinate AWS resources needed to move initiatives forward.
Meet regularly with enterprise account managers to provide status, plan and manage transfer of new opportunities from prospect to workload in progress.
Participate in and support enterprise account manager customer engagements focused on moving from first-call to active project/program moving to AWS.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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